FAQ

Generating a Transaction Key to access Authorize.net for Credit Card Processing
Go to http://www.authorize.net/  Merchant Login (top right), enter Login ID and Password  Select Account (top right), and in second section down on the ri...
Tue, 5 May, 2020 at 10:28 AM
How do I see which Customers in QuickBooks are bound?
In QuickBooks, click on Customer Center. They will be displayed in Columns on the left. Right click on the the horizontal Title Bar; typically Name and Bala...
Tue, 5 May, 2020 at 10:28 AM
How to change My Solution Configuration (including SF Password update)
1.       Login to flows. 2.       Stop all flows. 3.       Logout 4.       Open Company profile. 5.       Make changes, navigate to the last page and click ...
Tue, 5 May, 2020 at 10:30 AM
How to check Binding results
When we run a binding, binding flow takes the Salesforce Account Record ID and places this in the custom field "AccountID" that you created in you...
Tue, 5 May, 2020 at 10:32 AM
How to Connect to Sage 50 (Peachtree)
Please see generic instructions below.  In order to restart connector after rebooting server you need:   1.       Login to Sage server as accounting. 2.    ...
Tue, 5 May, 2020 at 10:44 AM
How to check Binding results
When we run a binding, binding flow takes the Salesforce Account Record ID and places this in the custom field "AccountID" that you created in you...
Tue, 5 May, 2020 at 10:49 AM
Knowledge How to determine Time Zone Shift
Create a new test Customer in QB Run QBCust2SFAcctNF flow to send it to SF. Find out what QB LastModified timestamp is (in SF) and copy it. Update Custo...
Tue, 5 May, 2020 at 10:50 AM
How to Get Multiple Customer Ship To Address Using QODBC
Instructions When a customer has multiple Ship to Addresses, QODBC can only display only one Ship to Address which is set as the "Default" in Qui...
Tue, 5 May, 2020 at 10:51 AM
How to get rid of pop-up “Unable to open the Service Tomcat5"?
One of the ways to fix this (may not work for all versions of Windows):   Right click on the tomcat5w.exe executable found at %CATALINA_HOME%\bin. Click o...
Tue, 5 May, 2020 at 10:52 AM
How to restart the Sage 50 Connector
Login to Sage 50 server as integration user. Open folder PeachtreeREST on desktop. Verify that Sage 50 is not started! Right click on PeachtreeImport...
Tue, 5 May, 2020 at 10:53 AM